FAQ | The Lullaby Club

Welcome to The Lullaby Club FAQ

Your go-to guide for all things Lullaby Club.

Mystery Packs — Terms & Conditions

Mystery Packs — Terms & Conditions

By purchasing a Mystery Pack from The Lullaby Club, you agree to the following terms and conditions:

1. Mystery Means... MYSTERY!

Each pack is pre-packed and selected at random. We do not know what’s inside, and cannot customise or swap pieces. That’s part of the fun!

2. Pack Options & Pricing:
  • Women’s Mystery Pack: 4 items for $50 (Estimated RRP $350+)
  • Denim Pack: Black Lola Shirt + Jeans for $30 (Estimated RRP $209)
  • Kids Pack: 4 items for $30 (Estimated RRP $240)
3. Sizes:
  • Women’s: Sizes 6–26 and some XS, SM, ML, LXL, XXL (very limited)
  • Kids: Sizes 1–6 (best suited for ages 1–6)
  • Denim: Sizes 6–26

Please note: Some items may have slight sizing inconsistencies.

4. What You Might Receive:

Your pack may include:

  • End-of-line stock
  • Leftover warehouse sale items
  • Design samples
  • One-off pieces from photoshoots
  • Items with minor faults (e.g. loose threads, small holes, marks, or sizing errors)

We do our best to ensure quality, but items may not be 100% perfect — hence the
heavily
discounted price.

5. No Returns, Refunds or Exchanges:

All sales are final. We cannot offer returns, exchanges or refunds on mystery packs for change of mind, sizing, faults, or duplicates.

6. Double-Ups:

If you purchase more than one pack, there is a chance you may receive duplicates. We cannot guarantee variety across packs.

7. Discount Codes:

Mystery Packs are excluded from all discount codes, sales or promotional offers.

8. Limited Stock:

Once they're gone, they're gone forever. There will be no restocks.

9. Purchase Acknowledgement Required:

At checkout, you must tick a box to acknowledge and accept these terms and conditions. If you do not agree, we kindly suggest not purchasing a pack.

10. Warehouse Sale Note:

If you attended our in-person warehouse sale, please note that the mystery packs are made from leftover stock and samples from that event.

Thank you for embracing the mystery with us.

Jun 23, 2025

Contact Us

Not finding what you're looking for? Contact Us Directly