FAQ | The Lullaby Club

Welcome to The Lullaby Club FAQ

Your go-to guide for all things Lullaby Club.

Christmas Warehouse Closure

  • Can I Pick Up My Order During the Warehouse Closure?

    Unfortunately, no. Our warehouse will be closed from 24th December 2024 to 6th January 2025 for the holiday period. During this time, there will be no staff available to assist with order pickups or other inquiries. If you need your order before Christmas, please ensure it is placed and picked u...
  • Customer Service During the Holiday Closure

    Customer Service During the Holiday Closure 🎄 As our team takes a well-deserved break over the festive season, The Lullaby Club warehouse will be closed from December 24th to January 6th. During this time, our customer service team will be available on a sporadic basis to assist with any urgent ...
  • Shipping During the Warehouse Christmas Closure

    Shipping During the Warehouse Christmas Closure Q: Will my order be shipped during the warehouse closure? Our warehouse will be closed from 24th December to 6th January for the holiday season. During this time, no orders will be processed or shipped. Orders placed after 12 PM on 23rd December ...
  • Will My Return Be Processed During Your Christmas Break?

    No, returns will not be processed during our Christmas break. Our warehouse and customer service team will be on a break from 12 PM on December 23rd to January 6th. Any returns received during this time will be processed when we return. Please allow a few extra days for us to catch up with retur...