FAQ | The Lullaby Club

Welcome to The Lullaby Club FAQ

Your go-to guide for all things Lullaby Club.

Christmas Warehouse Closure

Warehouse & Shipping Pause

Our warehouse will be closed from 24 December 2024 through 5th January 2026. During this time:

  • No orders will be shipped
  • Local pickup will not be available
  • Returns cannot be dropped off
When We’re Back

Shipping will resume as normal from 5th January 2026.

Customer Service During Closure

We’ll still check in on customer messages, but responses may take up to 4 days. Please avoid sending multiple follow-up emails — as hard as we try, it just slows us down.

Returns & Exchanges

Returns and exchanges will only be processed when we return to the warehouse on 5 January 2026.

Dec 5, 2025

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