Warehouse & Shipping Pause
Our warehouse will be closed from 24 December 2024 through 5th January 2026. During this time:
- No orders will be shipped
- Local pickup will not be available
- Returns cannot be dropped off
When We’re Back
Shipping will resume as normal from 5th January 2026.
Customer Service During Closure
We’ll still check in on customer messages, but responses may take up to 4 days. Please avoid sending multiple follow-up emails — as hard as we try, it just slows us down.
Returns & Exchanges
Returns and exchanges will only be processed when we return to the warehouse on 5 January 2026.
Dec 5, 2025