No, Return Guard fees aren’t refundable and can’t be transferred to another item or order. It works like insurance—customers pay a small fee at checkout for the option to return their item for free. If they don’t use it, the fee is not refunded.

Disclaimer:

Return Guard is a third-party service provider and may be removed from our website at any time. If this occurs, your Return Guard fee of $3.03 AUD will be refunded. Please note, we are not obligated to honour the free shipping benefit if the program is discontinued.