Can I Pick Up My Order From Your HQ in Burpengary?
Yes, we offer a pickup option from our HQ in Burpengary, Queensland! Here's everything you need to know:
How Does It Work?
- Select "Local Pickup" at Checkout: During checkout, choose the "Local Pickup" option instead of delivery. This ensures your order is held at our HQ for collection.
- Wait for Your Pickup Notification: Once your order is ready, you’ll receive an email notification confirming that it’s ready for collection. Please wait for this email before heading to our HQ.
- Bring Your Confirmation: When you come to pick up your order, make sure to bring a copy of your confirmation email for verification.
Pickup Location
Address:
Unit 2, 13 Axis Court
Burpengary, QLD 4505
Pickup Times
Pickups are available during the following days and times:
- Monday to Friday: 7:00 AM – 2:00 PM
- Weekends and Public Holidays: Closed
Please plan your visit within these hours, as our team is only available during these times to assist with pickups.
Important Notes
- Processing Time: Please allow up to 1–2 business days for us to prepare your order for pickup. You’ll be notified as soon as it’s ready.
- Changes to Pickup: If you need to switch to delivery or have any issues with your pickup, email us at info@thelullabyclub.com.au, and we’ll help sort it out.
- No On-Site Shopping: Please note that our HQ is a warehouse, not a retail store, so browsing or purchasing items on-site is not available.
We look forward to seeing you when you pick up your order! If you have further questions, don’t hesitate to reach out to our team.
Dec 18, 2024