FAQ | The Lullaby Club

Welcome to The Lullaby Club FAQ

Your go-to guide for all things Lullaby Club.

If I Buy a Pre-Order Item with an In-Stock Item, Will They Ship Separately?

If I Buy a Pre-Order Item with an In-Stock Item, Will They Ship Separately?

No, they will not ship separately. When you place an order that includes both pre-order items and in-stock items, your entire order will be held until the pre-order items are ready to ship. Here’s how it works:

Why Do They Ship Together?

  • Combining shipping ensures your order is sent out efficiently and reduces environmental impact by minimizing packaging and deliveries.
  • This policy allows us to offer flat-rate shipping for your entire order.

Options to Receive In-Stock Items Sooner:

If you’d like to receive in-stock items before your pre-order is ready:

  1. Place Separate Orders: If you need the in-stock items sooner, we recommend placing them in a separate order to ensure faster delivery.
  2. Contact Us: Reach out to us at info@thelullabyclub.com.au to see if alternate arrangements are possible. Additional shipping fees may apply.

Shipping Timeline Reminder:

  • Pre-order items will ship within the estimated timeframe provided on the product page.
  • Once all items in your order are ready, you’ll receive a shipping confirmation with tracking details.

We appreciate your understanding and patience as we work to deliver your order in the most efficient and eco-friendly way possible.

Dec 19, 2024

Contact Us

Not finding what you're looking for? Contact Us Directly