Can I Cancel or Change My Pre-Order? Pre-orders are considered final and cannot be canceled, as the stock is reserved specifically for you. This ensures that we can meet demand and guarantee your selected size, color, or style once the restock arrives. Important Details: Cancellations: Once a ...

Can I Return a Pre-Order Item? Yes, pre-order items can be returned under the same conditions as regular orders. We want you to love your purchase, so we’ve made it easy to return your pre-order item if it doesn’t work out. Return Conditions: Refunds: You can request a refund if your return is...

How Will I Be Charged for a Pre-Order? Full Payment at the Time of Purchase To secure your pre-order, full payment is required at the time of purchase. This guarantees that the size and style you've selected are reserved specifically for you. Pre-orders operate on a "first come, first served" b...

If I Buy a Pre-Order Item with an In-Stock Item, Will They Ship Separately? No, they will not ship separately. When you place an order that includes both pre-order items and in-stock items, your entire order will be held until the pre-order items are ready to ship. Here’s how it works: Why Do T...

If My Pre-Order Is Delayed, Will I Get a Refund? Pre-orders are a great way to secure your favorite items before they’re officially restocked, but it’s important to note that delays can happen. Here’s what you need to know: Refund Policy for Pre-Order Delays: No refunds are offered for delays ...

What Is a Pre-Order? A pre-order gives you the opportunity to purchase an item before it officially becomes available for general sale. Think of it as securing your spot in line! By pre-ordering, you can guarantee that your size and style won’t sell out when the new stock arrives. Here’s how it...

When Will My Pre-Order Be Shipped? The estimated shipping times for pre-orders are provided on the product page of the item you’re purchasing. Please check the specific timeline listed when placing your order to have a clear understanding of when your item is expected to ship. Here’s what to ex...

Who Do I Contact If I Have Questions About My Pre-Order? We’re here to help if you have any questions or concerns about your pre-order! Whether you’re looking for updates on your order status, estimated shipping timelines, or need assistance with anything else, you can easily reach out to us. H...