FAQ | The Lullaby Club

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Your go-to guide for all things Lullaby Club.

How Will I Be Charged for a Pre-Order?

How Will I Be Charged for a Pre-Order?

Full Payment at the Time of Purchase

To secure your pre-order, full payment is required at the time of purchase. This guarantees that the size and style you've selected are reserved specifically for you. Pre-orders operate on a "first come, first served" basis, ensuring that your item is allocated before stock becomes available to the general public.

Why Is Full Payment Necessary?

  • Guaranteed Allocation: Your payment confirms that your item will be set aside as part of the upcoming restock.
  • Limited Availability: Pre-orders are a great way to ensure you don’t miss out on popular items that sell out quickly.
  • Simplified Process: By paying upfront, your order is automatically processed and ready to ship as soon as the stock arrives in our warehouse.

Payment Methods Accepted:

  • Credit Cards
  • PayPal
  • Afterpay (where available)
  • Other payment options supported at checkout

Important Notes:

  • No Additional Charges: There will be no additional charges when the item is shipped; the full payment covers your order in advance.
  • No Partial Payments: We are unable to accept deposits or partial payments for pre-orders. Full payment is required to secure your item.

Receipt and Confirmation:

After completing your purchase, you’ll receive an order confirmation email, which serves as your receipt. This email includes:

  1. Your order number.
  2. A summary of the items purchased.

If you have further questions about pre-order payments, please don’t hesitate to reach out to us at info@thelullabyclub.com.au. 💕

Dec 19, 2024

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