The following items are not eligible for return unless they are defective:

• Items that have been worn items
• Products with stains or marks (such as makeup, deodorant, fake tan, or animal hair)
• Items without their original tags attached
• Products with any odours, including perfume or other scents
• Accessories, including drink bottles, jewellery, and hair accessories
• Items labeled as ‘final sale’ or 'warehouse sale'
• Products that are not in their original condition